Glia’s Dan Michaeli and Rick DeLisi create playbook for delivering a five-star experience for today’s customers in “Digital Customer Service,” published today by Wiley
- Tuesday, August 31, 2021, 7:11
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NEW YORK, Aug. 31, 2021 /PRNewswire/ — Glia, a leading provider of Digital Customer Service, today announced that Dan Michaeli, CEO and co-founder, and Rick DeLisi, lead research analyst and co-author of The Effortless Experience, have launched their book: Digital Customer Service:…
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