MetricNet Delivers Presentation on Customer Care ROI at ICMI’s Contact Center Expo 2018
- Thursday, May 24, 2018, 2:00
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MCLEAN, Va., May 24, 2018 /PRNewswire/ — Jeff Rumburg, Co-Founder and Managing Partner of MetricNet, presented Session 405, ‘Maximizing the ROI of Customer Care’, at the Annual ICMI Conference and Expo in Orlando, FL. In the presentation, Mr. Rumburg defined ROI as it applies to…
Source: https://www.prnewswire.com/news-releases/metricnet-delivers-presentation-on-customer-care-roi-at-icmis-contact-center-expo-2018-300654103.html
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